Cookie Policy
Last Updated: January 2025
This policy explains how gleamflowportalx.com uses tracking technologies to improve your experience and maintain our services. We believe in being straightforward about what information we collect and why it matters for the database and server solutions we provide.
Cookies are small text files that get stored on your device when you visit our site. They help us remember your preferences and understand how you interact with our platform. Think of them as digital bookmarks that make your next visit smoother.
What Tracking Technologies We Use
Our site relies on several types of tracking methods, each serving a specific purpose. Some are absolutely necessary for basic functionality, while others help us make improvements based on real usage patterns.
Essential Cookies
These keep the site functional and secure. Without them, you wouldn't be able to log into your account or access protected areas. They're active from the moment you arrive until you leave.
- Session management for authenticated users
- Security tokens that protect against unauthorized access
- Load balancing to maintain service stability
Functional Cookies
These remember your choices so you don't have to set them every time. They store preferences like language settings or interface configurations that make your experience more personalized.
- Interface layout preferences
- Regional settings for time zones and formats
- Dashboard customization options
Analytics Cookies
We use these to understand how people navigate our site and which features get the most use. This information helps us identify areas that need improvement and guide our development priorities.
- Page visit tracking and navigation patterns
- Feature usage statistics
- Performance monitoring and error detection
Performance Cookies
These help us monitor site speed and responsiveness. When our database solutions handle large queries or complex operations, performance cookies let us know if something's taking longer than it should.
- Load time measurements
- Server response monitoring
- Resource optimization tracking
Why We Need These Technologies
Running a platform that handles database management and server infrastructure requires careful monitoring. Here's what tracking helps us accomplish:
- Maintaining secure connections between your browser and our servers
- Detecting unusual activity that might indicate security issues
- Optimizing query performance for database operations
- Understanding which features need better documentation or redesign
- Preventing duplicate submissions and data conflicts
- Storing temporary data during complex multi-step processes
For example, when you're configuring a database connection, cookies help us remember your settings across different configuration steps. This prevents you from having to re-enter information if you need to go back and adjust something.
How Long Tracking Data Persists
Different cookies have different lifespans depending on their purpose. Session cookies disappear when you close your browser, while others stick around longer to remember your preferences.
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session | Until browser closes | Authentication and temporary data |
| Persistent | 30 to 90 days | Preferences and settings |
| Analytics | 12 to 24 months | Usage patterns and improvements |
We regularly review stored data and clear out anything that's no longer needed. Analytics information gets anonymized after collection, so individual browsing patterns aren't tied to specific users over long periods.
Managing Your Cookie Preferences
You have control over which cookies you accept. Most browsers let you block or delete cookies through their settings menu. Just keep in mind that blocking essential cookies will prevent certain features from working properly.
Browser Configuration Options
Each browser handles cookies differently, but they all give you options to manage them. Here's where to look:
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage and delete cookies
Important: Blocking functional cookies might affect your ability to save preferences or access certain dashboard features. Essential cookies can't be disabled without breaking core functionality like login systems.
Third-Party Services
We occasionally use external analytics tools to supplement our internal tracking. These services operate under their own privacy policies, and we carefully select providers who meet Australian data protection standards.
When third-party cookies are present, they're typically related to performance monitoring or security verification. We don't allow advertising networks or social media trackers on our platform since they're not relevant to our database and server management focus.
Updates to This Policy
As we add new features or change how we track site usage, this policy gets updated accordingly. We'll note the revision date at the top so you can see when changes were made. Significant updates will be communicated through your dashboard if you're an active user.
We recommend checking back every few months, especially if you're concerned about privacy or want to understand new features we've introduced. Technology changes fast, and our tracking methods evolve with it.
Questions or Concerns
If something in this policy doesn't make sense or you want specific details about how we handle your data, reach out and we'll explain it in plain terms.
Email: contact@gleamflowportalx.com
Phone: +61 466 344 652
Address: Trinity Catholic College, 1 Dawson St, Lismore NSW 2480, Australia